NON-CONFORMANCE REPORT (NCR)
Form QF-002
Project: Qaremy Construction - NSW Solar Farm
Form No: QF-002
Revision: A
SECTION A: NCR IDENTIFICATION
| Field | Details |
|---|---|
| NCR Number: | QAR-NCR-2025-_____ |
| Date Raised: | |
| Time Identified: | |
| Raised By: | Name: _____________________ Company: _____________________ |
| Location/Area: | |
| Discipline: | ☐ Civil ☐ Electrical ☐ Mechanical ☐ General |
SECTION B: NON-CONFORMANCE DETAILS
Classification
Category (Severity):
☐ CRITICAL - Significant safety risk or major specification violation
☐ MAJOR - Significant quality issue affecting performance/compliance
☐ MINOR - Limited impact, easily correctable
Type:
☐ Material NC ☐ Installation NC ☐ Testing NC ☐ Documentation NC ☐ Process NC
Description of Non-Conformance
What is the non-conformance? (Be specific and detailed)
Quantity/Extent Affected:
Specific Location(s): (Grid reference, tracker row, equipment ID, etc.)
Reference Documents
Applicable Standard/Specification/Drawing:
| Document Type | Document Number | Title/Description |
|---|---|---|
What Should Have Been Done (Requirement):
What Was Actually Done/Found (Actual Condition):
Evidence
Photos Attached: ☐ Yes (_____ photos) ☐ No
Photo References:
Photo 1: _________________ Description: __________________________________
Photo 2: _________________ Description: __________________________________
Photo 3: _________________ Description: __________________________________
Photo 4: _________________ Description: __________________________________
Other Evidence:
☐ Test results attached
☐ Material certificates attached
☐ Drawings/sketches attached
☐ Other: ________________________________________________________________
SECTION C: RESPONSIBLE PARTY
| Field | Details |
|---|---|
| Responsible Subcontractor/Supplier: | |
| Contact Person: | Name: _____________________ Phone: _____________________ |
| Date Notified: | |
| Notification Method: | ☐ Verbal ☐ Email ☐ Site meeting ☐ Formal letter |
SECTION D: INVESTIGATION & ROOT CAUSE ANALYSIS
Immediate Actions Taken
Actions taken upon discovery:
☐ Work stopped in affected area
☐ Non-conforming work/materials isolated/tagged
☐ Site management notified
☐ Client/Engineer notified
☐ Photos taken
☐ Area secured
Other actions:
Investigation Findings
How did the non-conformance occur?
When was the non-conformance introduced? (Date/timeframe)
Why was it not detected earlier?
Root Cause Analysis (5 Whys - for Critical and Major NCRs)
Problem Statement: _______________________________________________________
Why 1: Why did this happen?
Answer: ____________________________________________________________________
Why 2: Why did that happen?
Answer: ____________________________________________________________________
Why 3: Why did that happen?
Answer: ____________________________________________________________________
Why 4: Why did that happen?
Answer: ____________________________________________________________________
Why 5: Why did that happen?
Answer: ____________________________________________________________________
ROOT CAUSE:
Extent of Non-Conformance
Are there other similar instances? ☐ Yes ☐ No ☐ Unknown
If Yes, how many locations/items are affected? _____________________________
Additional areas requiring inspection:
Investigation Completed By: _____________________ Date: ______________
SECTION E: PROPOSED CORRECTIVE ACTION
Corrective Action Plan
Proposed Solution:
☐ Repair (fix to meet requirements)
☐ Rework (remove and redo)
☐ Replace (substitute with compliant materials/work)
☐ Concession (accept as-is with justification - requires Engineer approval)
☐ Reject (return materials or demolish work)
Detailed Description of Corrective Action:
Method Statement/Procedure Reference: _____________________________________
Responsible Person: _______________________ Company: _________________
Target Completion Date: ___________________
Resources Required:
Verification Method After Correction:
☐ Visual inspection
☐ Re-testing (specify): ____________________________________________________
☐ Dimensional check
☐ Document review
☐ Other: __________________________________________________________________
Estimated Cost Impact: $ _______________ (if significant)
Approval of Corrective Action
Proposed By: _____________________ Company: __________ Date: ______
Reviewed By (QC Inspector): _____________________ Date: ______________
☐ Approved ☐ Not Approved (comments): ___________________________________
Reviewed By (QA Manager): _____________________ Date: ________________
☐ Approved ☐ Not Approved (comments): ___________________________________
Engineer's Representative Approval (required for Critical NCRs and Concessions):
Name: _____________________ Date: ______________
☐ Approved ☐ Not Approved (comments): ___________________________________
SECTION F: IMPLEMENTATION & VERIFICATION
Implementation of Corrective Action
Corrective Action Implemented By: _________________________________________
Date Completed: _____________________
Implementation Notes:
Photos of Corrected Work:
☐ Yes (_____ photos) ☐ No
Photo References (After Correction):
Photo 1: _________________ Description: __________________________________
Photo 2: _________________ Description: __________________________________
Photo 3: _________________ Description: __________________________________
Verification
Verified By (QC Inspector): _____________________ Date: ______________
Verification Results:
☐ ACCEPTED - Corrective action effective, non-conformance resolved
☐ REJECTED - Corrective action ineffective, further action required
Verification Notes:
Test Results (if applicable):
Attachments:
☐ Test certificates
☐ Inspection checklists
☐ Photos
☐ Other: __________________________________________________________________
SECTION G: PREVENTIVE ACTION
Actions to Prevent Recurrence
Preventive Measures Implemented:
☐ Additional training provided (specify): ____________________________________
☐ Work instruction updated/created (reference): _____________________________
☐ Procedure revised (reference): ____________________________________________
☐ Increased inspection frequency (specify): __________________________________
☐ Material supplier changed
☐ Additional verification step added to process
☐ Toolbox talk conducted (date: _________ topic: ____________________________)
☐ Other: __________________________________________________________________
Detailed Description of Preventive Actions:
Responsible Person: _______________________ Target Date: _____________
Implementation Status:
☐ Completed (Date: _________)
☐ In Progress
☐ Planned
Verified By (QA Manager): _____________________ Date: ________________
Effectiveness Check:
☐ Effective - No recurrence observed
☐ Monitoring ongoing
☐ Ineffective - Further action required
SECTION H: NCR CLOSURE
Closure Approval
NCR Status:
☐ Open
☐ In Progress
☐ Ready for Closure
☐ CLOSED
Closure Approved By:
QC Inspector: _____________________ Date: _____________ ☐ Approved
QA Manager: _____________________ Date: _____________ ☐ Approved
Engineer's Representative (for Critical NCRs):
Name: _____________________ Date: _____________ ☐ Approved
Date Closed: _____________________
Days Open: _____ days (from date raised to date closed)
Closure Comments:
SECTION I: DISTRIBUTION & FILING
NCR Distributed To:
☐ Document Controller (project file)
☐ QA Manager
☐ Construction Manager
☐ Responsible Subcontractor
☐ Engineer's Representative
☐ Client (if required)
☐ Procurement (if supplier issue)
Filed In: NCR Register (Ref: __________________)
Document Management System Reference: ____________________________________
SECTION J: ADDITIONAL NOTES
Form End
Form No: QF-002 | Revision: A | Date: October 2025
Page: 1 of 1
NCR WORKFLOW SUMMARY (For Reference)
1. Identify NC → 2. Isolate/Stop Work → 3. Issue NCR → 4. Investigate
→ 5. Root Cause Analysis → 6. Propose Corrective Action → 7. Approve
→ 8. Implement Correction → 9. Verify → 10. Preventive Action → 11. CloseTarget Closure Times:
- Critical: 7 days
- Major: 30 days
- Minor: 14 days